MET

Manual / Troubleshooting

Auto-Recover and crash reports

Automatic assembly backups, recovery, and the log files written when the program crashes.

Edition: Standard+

What it does

Protects your work if the program or the computer shuts down unexpectedly.

Auto-Recover (Assembly)

  • A backup is saved every 10 minutes, only when there are unsaved changes and you have stopped working for at least 3 seconds. Nothing is saved while you are adding a mate, dragging, or importing a file.
  • Backup files are in %LOCALAPPDATA%\MECHCAD\AutoRecover. Your real working file is not touched.
  • The status bar shows Auto-Recover saved (…).

Recover a file

  1. Open the original assembly.
  2. If a newer backup exists, you are asked Open the recovered version? (No = open the saved file).
  3. Answer Yes to open the recovered version (Recovered version opened - Save to keep it), then Save.
  4. A normal Save deletes the backup file.

Assembly window
Assembly window

When the program crashes or freezes

File Contents
%LOCALAPPDATA%\MECHCAD\logs\fault.log Fatal errors
%LOCALAPPDATA%\MECHCAD\logs\freeze.log Where the program froze
%LOCALAPPDATA%\MECHCAD\mechcad_crash.log Crash log

The installed version automatically sends an error report (with no model data) to MET so the problem can be fixed.

Note: Auto-Recover works for assemblies. For parts, drawings and CAM, press Save (Ctrl+S) regularly.

Try it: A recovery drill with a two-tier desk shelf

Scenario: you are building a two-tier desk shelf assembly when the laptop battery dies. Practise the recovery now, so you know what to do when it really happens.

  1. In the Assembly tab, insert a few parts (a top board and two side panels, for example) and do not save.
  2. Keep working, then take your hands off the mouse. After about 10 minutes, the status bar shows Auto-Recover saved (…).
  3. Simulate the power cut: close MECHCAD from Task Manager › End task.
  4. Start MECHCAD and open the same assembly. Answer Yes to Open the recovered version?.
  5. You see Recovered version opened - Save to keep it. Click Save: the backup file is deleted, and your work is safe.

Challenge: Open %LOCALAPPDATA%\MECHCAD\AutoRecover in Explorer during step 2 to see the backup appear.

See also